Franklin American Mortgage Company
  • Franklin, TN, USA
  • Full Time

IT Quality Analyst III 

Franklin American Mortgage is looking for an experienced, professional individual to join our Information Technology team.  The Quality Analyst III is responsible for championing quality and strategically deploying testing methods for projects, enhancements and bug fixes on small to complex applications. The Sr QA Analyst will work within the Scrum Teams to design and execute software testing plans using manual testing processes. The ideal candidate should be able to problem solve and bring solutions to the team, be a promotor of process improvement and be a quality performance champion in the Quality Analyst area.


  • Bring to the table ways to improve the testing processes, tools, strategies or techniques.
  • Work closely with team members to evangelize an emphasis on quality throughout the entire Software Development Lifecycle.
  • Provide mentorship and expertise guidance within the Quality Analyst Team
  • Create and execute test plans and test cases. (UAT, Integration, End-to-End, Penetration, Performance, Load, Regression)
  • Work closely with developers and quality assurance members to run test suites and research errors.
  • Work with the support group to reproduce production problems and identify gaps in the regression test suite.
  • Identify, validate, track and communicate defects and risks to the development team(s).
  • Generate high-level QA status reports.
  • Collaborate with developers to help create high value unit tests and testing solutions.
  • Creating test data for the products they are responsible testing.
  • Participate in daily SCRUM standups, Backlog Grooming and Sprint Planning



  • Bachelor's degree in computer science related field, or equivalent relevant work experience and technical knowledge.
  • 6+ years direct experience testing application development or integration.
  • Experience using Microsoft Team Manager, HP Quality Center and Selenium a plus
  • Experience with Automation a plus
  • Experience using JIRA or Team Foundation Server a plus
  • Experience in cross-browser testing
  • Experience in testing within an Agile environment

Company Overview:

Franklin American Mortgage Company is a privately-held mortgage banking firm. We are built upon traditional values and beliefs and our dedication to professionalism, unparalleled customer service and integrity in decision making and processes continues to set us apart within the industry.  Internally, employee feedback often talks about our team-oriented culture, supportive management and our ability to focus on growing and encouraging employees to achieve success individually and collaboratively through team dynamics. We choose to challenge ourselves to continue to be the best mortgage banker in an evolving industry.

Franklin American Mortgage Company offers a three-tiered Medical Plan, Dental, Vision, Disability Plans, Company Paid Life Insurance and Wellness Program. Medical Insurance is available within 30 days of employment. Franklin American also offers Paid Time Off, Holiday Pay, 401k plan, professional work environment, room for growth and career advancement.

 For more information about the company and its services, please go to

Equal Opportunity Employer

Franklin American Mortgage Company
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