Franklin American Mortgage Company
  • Evesham Township, NJ, USA
  • Full Time

Direct Lending Sales Assistant 

Franklin American Mortgage Company is looking for an experienced, professional individual to join our Retail Direct Lending team.


  • Make outbound calls and send emails to targeted mortgage customers, gather information, set appointments, and follow up for loan originators.
  • Utilize CRM to maximize contacts, update customer information, and send select marketing messages.
  • Assist VP and IT with system and process improvements.
  • Assist Loan Officers in gathering documents and customer communication.
  • Other reasonable duties as assigned.



  • High school graduate.
  • Experience in phone based sales preferred.
  • Minimum 2 years Customer Service experience, to include telephone and face-to-face interactions.
  • Strong interpersonal (written and verbal) communication and business relationship skills.
  • Detail oriented with strong organizational skills, and a drive to follow through on any task assigned.
  • Proactive and self-motivated.
  • Resourceful, with strong problem solving skills.
  • Professional dress and demeanor.
  • Work effectively in a team environment.
  • Must demonstrate commitment, dependability, and respect for other employees with regular attendance, punctuality, and adherence to agreed-upon schedule.

Company Overview:

Franklin American Mortgage Company is a privately-held mortgage banking firm. We are built upon traditional values and beliefs and our dedication to professionalism, unparalleled customer service and integrity in decision making and processes continues to set us apart within the industry. Internally, employee feedback often talks about our team oriented culture, supportive management and our ability to focus on growing and encouraging employees to achieve success individually and collaboratively through team dynamics. We choose to challenge ourselves to continue to be the best mortgage banker in an evolving industry.

Franklin American Mortgage Company offers a three-tiered Medical Plan, Dental, Vision, Disability Plans, Company Paid Life Insurance and Wellness Program. Medical Insurance is available within 30 days of employment. Franklin American also offers Paid Time Off, Holiday Pay, 401k plan, professional work environment, room for growth and career advancement.

 For more information about the company and its services, please go to

Equal Opportunity Employer


Franklin American Mortgage Company
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