Franklin American Mortgage Company
  • Franklin, TN, USA
  • Full Time

 Product Manager 

Franklin American Mortgage is looking for an experienced, professional individual to join our Information Technology team. This position is responsible for strategy, roadmap and feature definition for assigned products. As well, this position analyzes market, technology, and other business conditions to help refine product visions that are meaningful, differentiated, and deliver value based on customer, business, and operational demands.


  • Establish a product vision and strategy to realize it; articulate the business value to the product team; develop detailed roadmap that accounts for new functionality and features:
    • Generate, develop and/or curate new ideas.
    • Convert relevant ideas into product features.
    • Finesse and manage feedback loop to ensure key feedback and requests are seamlessly integrated into product planning and development processes.
    • Collaborate with developers, product stakeholders, and subject matter experts to establish and drive the vision and determine and manage milestone timelines.
    • Support roadmap prioritization through business cases that incorporate analysis of market research and relevant internal data points to project demand, positioning, viability and profitability.
  • Owns the release timeframe of the product and is responsible for staging release hierarchy; manage features and dependencies in and across releases; manage releases with phases and milestones.
    • Drive roadmap execution and provide tactical oversight to ensure on-time and in-scope delivery of each product and feature launch.
  • Make product decisions and be the product representative for the team.
  • Conduct ongoing market research, monitor industry trends and regulatory changes.
  • Lead internal research designed to identify future and unmet customer needs and test existing concepts with the goal of identifying opportunities for new product innovation; champion cutting edge technology infusion or elimination of technical debt to enhance life and substance of product.


  • Bachelor's degree in Computer Science or related field
  • 5+ years of experience with Product/Project Management
  • Demonstrated record of successful product management with technology or consumer-oriented services
  • Experience writing market and business requirements
  • Mortgage industry experience preferred
  • Entrepreneurial or startup experience preferred
  • Results-oriented and takes ownerships of goals and objectives
  • Strong formal presentation skills
  • Ability to clearly and concisely provide project status updates to senior management
  • Ability to influence a cross-functional team to successfully create, design and deliver a product
  • Ability to work outside of normal business hours as necessary
  • Professional dress and demeanor

Company Overview:

Franklin American Mortgage Company is a privately-held mortgage banking firm. We are built upon traditional values and beliefs and our dedication to professionalism, unparalleled customer service and integrity in decision making and processes continues to set us apart within the industry. Internally, employee feedback often talks about our team oriented culture, supportive management and our ability to focus on growing and encouraging employees to achieve success individually and collaboratively through team dynamics. We choose to challenge ourselves to continue to be the best mortgage banker in an evolving industry.

Franklin American Mortgage Company offers a three-tiered Medical Plan, Dental, Vision, Disability Plans, Company Paid Life Insurance and Wellness Program. Medical Insurance is available within 30 days of employment. Franklin American also offers Paid Time Off, Holiday Pay, 401k plan, professional work environment, room for growth and career advancement.

 For more information about the company and its services, please go to

Equal Opportunity Employer

Franklin American Mortgage Company
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