Franklin American Mortgage Company
  • Franklin, TN, USA
  • Full Time

Operational Database Administrator 

Overview: Franklin American Mortgage is looking for an experienced, professional individual to join our Information Technology team. This is a MS SQL Server DBA role largely responsible for providing operational and SQL Development services to the organization. We are looking to fill a need to have a highly competent and highly motivated individual in this role.

Duties Include:

  • T-SQL coding for changing or creating database objects including triggers, stored procedures, functions and indexes
  • Owning, tracking and resolving database related incidents and requests
  • Fulfilling requests and resolving incidents within SLAs
  • Reviewing service related reports ( database backups, maintenance, monitoring) on a daily basis to ensure service related issues are identified and resolved within established SLAs
  • Responding to database related alerts and escalations and working with database engineering to come up with strategic solutions to recurring problems and participating in the on-call rotation.
  • Establishing and maintaining communication with technology customers to keep them updated with status of their requests
  • Initiating and performing changes on production systems and proactively escalating any issues that cannot be resolved within the established timeframes

What we need from you:

This MS SQL Server DBA role requires a service oriented mentality, high sense of ownership of the problems and requests assigned, focus on managing and resolving issues in alignment with the SLAs, establishing and maintaining communication with technology customers to keep them updated with status of their requests, initiating and performing changes on production systems and proactively escalating any issues that cannot be resolved within the established timeframes.

  • 3 to 5 years of experience with Database Administration for MSSQL Server (versions 2008 2016).
  • Experience in troubleshooting and resolving database problems.
  • Experience in Performance Tuning and Optimization (PTO), using native monitoring and troubleshooting tools.
  • Experience with backups, restores and recovery models.
  • Knowledge of High Availability (HA) and Disaster Recovery (DR) options for MSSQL Server.
  • Experience in implementing operational automation using scripts.
  • Knowledge of indexes, index management, and statistics.
  • Experience working with Windows server, including Active Directory and proper disk configurations.
  • Good communication and documentation skills.
  • Strong customer service skills.
  • T-SQL scripting with an emphasis on triggers, functions and stored procedures
  • Demonstrated SSIS and SSRS experience.
  • Participation in the On-Call rotation. 
  • Service oriented mentality
  • Professional dress and demeanor

Preferred candidates would also meet one or more of the following criteria:

  • Involvement with the MSSQL Server Community; membership in PASS, active in forums or newsgroups.
  • Certification is a plus; MCTS, MCITP
  • Microsoft SSAS experience
  • Working knowledge (implementation, backup, restoration, monitoring, tuning) of MySQL, PostgreSQL and Hadoop

Why Franklin American for you:

  • Three tiered Medical Plan, Dental, Vision, Disability Plans, Company Paid Life Insurance. Medical Insurance is available within 30 days of employment.
  • Paid Time Off and Holiday Pay
  • 401k plan
  • Professional work environment
  • Room for growth and career advancement

Franklin American Mortgage Company is a privately-held mortgage banking firm. We are built upon traditional values and beliefs and our dedication to professionalism, unparalleled customer service and integrity in decision making and processes continues to set us apart within the industry. Internally, employee feedback often talks about our team oriented culture, supportive management and our ability to focus on growing and encouraging employees to achieve success individually and collaboratively through team dynamics. We choose to challenge ourselves to continue to be the best mortgage banker in an evolving industry.

 For more information about the company and its services, please go to www.franklinamerican.com.

Equal Opportunity Employer

 

Franklin American Mortgage Company
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